IT Services iPhone App

NEW – Carden IT Services iPhone App

At Carden IT Services, we are constantly working to find new ways to keep our IT Support a step above the rest. A new feature we are introducing for our IT Support clients at no extra charge is a new iPhone App called “DD Inbox”. This App communicates directly with our support system’s backend and arranges this information in an easily accessible format. By providing this App, we aim to further streamline our ticketing system, from logging, to communication, to resolution.

Carden IT services client console

Introducing the Carden Support Client – Extending Our Support Services and Improving the Client Experience

Although our support team are obviously super efficient in responding to your tickets, there have been common questions since we started our company, “Can I log my ticket online?” and “Can we view our ticket updates online?”. Now, with the introduction of our Proactive and Fully Managed IT support packages this has now been produced in the name of the Carden Support Client.