man using telecoms headsets

Top 10 Reasons to Outsource Your IT Services

If you haven’t saved budget & outsourced your IT Services yet, here’s 10 great reasons why you should. The world of IT support continues to go from strength to strength. Accessibility has been one of the major innovations in recent years. It’s no longer necessary to employ experienced and qualified technical staff on site and pay them a large salary. Businesses can access third party IT that delivers the security and flexibility they really need.

desk phone

How to Save Money by Switching to a Telecoms Provider That Your IT Department Will Love

Save money and keep your IT Department happy by switching to a Telecoms provider who can offer you a customised package to suit your budget! Telecoms and IT have become inseparable as technology has developed in recent years. Not only are we continuing to develop high quality communications systems, the telecoms sector is also providing businesses of all sizes with the flexibility they have long been searching for.

IT Services iPhone App

NEW – Carden IT Services iPhone App

At Carden IT Services, we are constantly working to find new ways to keep our IT Support a step above the rest. A new feature we are introducing for our IT Support clients at no extra charge is a new iPhone App called “DD Inbox”. This App communicates directly with our support system’s backend and arranges this information in an easily accessible format. By providing this App, we aim to further streamline our ticketing system, from logging, to communication, to resolution.

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Introducing Advanced Employee Monitoring

Employee productivity is a reoccurring and increasing issue amongst employers. With social media sites now becoming a part of every day working life for SEO purposes, it is often overlooked when someone is spending time away from their office duties. Furthermore, key managers are now out of the office more than ever, meaning it is very easy for employees to veer towards non work related websites. We are often asked about the blocking of certain websites, prevention better than cure. However with the increasing number of social media sites, blocking these is becoming increasingly difficult.